Terms & Conditions

Effective Date: February 17, 2026
Last Updated: February 17, 2026

Introduction

Welcome to GoldNovaLogistics.com (“Website”), operated by GoldNova Logistics LLC (“Company,” “we,” “us,” or “our”).

By accessing or using this Website, you agree to comply with and be bound by the following Terms & Conditions (“Terms”). These Terms govern your use of our Website and freight brokerage services.

If you do not agree with these Terms, please discontinue use of the Website immediately.

Acceptance of Terms

By accessing and using this Website or our freight brokerage services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, and all applicable federal, state, and local laws and regulations.

Modifications to the Terms

GoldNova Logistics LLC reserves the right to update or modify these Terms at any time without prior notice. Any changes will become effective immediately upon posting on this page with a revised “Last Updated” date. Your continued use of the Website following any modifications constitutes your acceptance of the revised Terms.

We recommend reviewing these Terms periodically to stay informed of any updates.

Use of Website

Eligibility

You must be at least 18 years of age to use this Website and request freight services. By using our services, you represent and warrant that you meet this age requirement and have the legal authority to enter into binding contracts.

Prohibited Uses

You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. Prohibited activities include, but are not limited to:

• Fraudulent conduct or providing false information
• Harassment, threatening, or abusive behavior toward staff or carriers
• Defamation or disparagement of the Company
• Distribution of malicious software, viruses, or harmful code
• Unauthorized access to systems, networks, or data
• Attempting to interfere with Website functionality or security
• Using automated systems (bots, scrapers) without written permission
• Violating any applicable transportation laws or regulations

Quote Requests and Information Submission

When you submit a quote request, contact form, or any information through this Website, you agree to:

• Provide accurate, current, and complete information about your shipment and contact details
• Update information promptly if it changes
• Be responsible for all activities conducted using your contact information
• Maintain the confidentiality of any account credentials if provided

You acknowledge that inaccurate information may result in incorrect quotes, delays, or additional charges.

Freight Brokerage Services

Broker Status

GoldNova Logistics LLC operates exclusively as a licensed property freight broker. We do not own or operate transportation equipment and do not employ drivers. We act solely as an intermediary arranging transportation services between shippers and authorized motor carriers.

Service Scope

Our services include:

• Providing freight transportation quotes
• Coordinating shipments with licensed carriers
• Tracking and monitoring shipments
• Facilitating communication between shippers and carriers
• Assisting with claims and disputes

Quotes and Pricing

All quotes provided through the Website are:

• Estimates based on information you provide
• Non-binding unless confirmed in writing
• Subject to change based on actual shipment details, carrier availability, and market conditions
• Valid for a limited time (typically 7 days)
• Exclusive of accessorial charges, fuel surcharges, or additional fees that may apply

Payment Terms

Payment for services is due according to the terms specified in your service agreement or invoice. Late payments may incur interest charges at 1.5% per month or the maximum rate allowed by law. We reserve the right to suspend services for accounts with outstanding balances.

Communication Preferences & SMS Consent

SMS Consent

By providing your phone number during quote submission or any form on this Website, you consent to receive SMS communications from GoldNova Logistics LLC related to your quote requests, shipments, dispatch updates, tracking information, and services.

Opt-Out: You may opt out of SMS communications at any time by replying “STOP” to any message received from us.

Help: For assistance, reply “HELP” or contact us directly:

Email: support@goldnovalogistics.com or info@goldnovalogistics.com
Phone: +1 (855) 994-2028

Standard message and data rates may apply. Messaging frequency may vary. Please note that opting out of certain communications may affect your ability to receive important service updates and shipment tracking information.

Privacy Policy

GoldNova Logistics LLC is committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your personal information.

By using this Website, you acknowledge and agree to the practices described in our Privacy Policy.

Intellectual Property

All content, design elements, text, graphics, logos, images, software, and materials on this Website are the property of GoldNova Logistics LLC or its licensors and are protected under applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, reverse engineer, or create derivative works from any part of this Website without prior written consent from GoldNova Logistics LLC.

Third-Party Links

This Website may contain links to third-party websites (including carrier portals, tracking tools, and partner sites) provided for convenience. GoldNova Logistics LLC does not control, endorse, or assume responsibility for the content, policies, or practices of any third-party websites. Accessing such websites is at your own risk.

Disclaimers

No Warranties

This Website and its content are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, completeness, or reliability of information
• Uninterrupted or error-free service
• Guaranteed delivery times or carrier performance

Limitation of Liability

To the fullest extent permitted by law, GoldNova Logistics LLC, its affiliates, directors, officers, employees, agents, carriers, or partners shall not be liable for any:

• Direct, indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use of, or inability to use, this Website
• Cargo loss, damage, or delays caused by carriers
• Actions or omissions of third-party carriers
• Force majeure events beyond our reasonable control

Our total liability for any claim related to our services shall not exceed the amount paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless GoldNova Logistics LLC, its officers, directors, employees, agents, carriers, and affiliates from and against any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of:

• Your use of the Website or services
• Violation of these Terms or applicable laws
• Inaccurate or misleading information provided by you
• Your cargo contents, packaging, or preparation
• Disputes with carriers or other third parties
• Your violation of any third-party rights

Dispute Resolution

Informal Resolution

Before initiating any legal action, you agree to attempt to resolve disputes informally by contacting us at info@goldnovalogistics.com or support@goldnovalogistics.com.

Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in New Jersey, United States. You agree to resolve disputes on an individual basis and waive the right to participate in class actions or collective proceedings.

Termination

GoldNova Logistics LLC reserves the right to suspend or terminate your access to the Website and services, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of charges
• Abusive conduct toward staff or carriers
• Any reason at our sole discretion

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles. Federal law, including the Federal Motor Carrier Act and ICC Termination Act, shall govern transportation services.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located within New Jersey, United States.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and GoldNova Logistics LLC regarding your use of the Website and services, and supersede all prior agreements and understandings.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

GoldNova Logistics LLC
General Inquiries: info@goldnovalogistics.com
Support: support@goldnovalogistics.com
Phone: +1 (855) 994-2028
Website: https://goldnovalogistics.com

BY USING THIS WEBSITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS & CONDITIONS.